Your Trusted Freight Forwarder in Chile
FirstCargo is your certified cargo agent in Chile. We manage your international logistics from start to finish: quoting, transport, customs and delivery.
Freight Forwarder in Chile: Comprehensive International Cargo Management
A freight forwarder or international cargo agent is much more than a transport company. It is the strategic partner that coordinates the entire logistics chain of your foreign trade: from negotiating freight rates with shipping lines and airlines, managing customs documentation, arranging insurance, coordinating temporary storage, through to delivering the cargo to the final address. In Chile, where international trade is vital to the economy and where customs regulations are particularly rigorous, having an experienced freight forwarder can make the difference between a successful operation and costly delays or penalties.
FirstCargo is one of Chile's most established international cargo agencies. Founded with the purpose of giving Chilean companies access to world-class logistics solutions, we have grown by building long-term relationships with our clients based on transparency, efficiency and an in-depth knowledge of the market.
As a freight forwarder, we are the single point of contact for all your international logistics. You don't need to deal separately with the shipping line, the port terminal, the customs broker, the local carrier and the insurer. FirstCargo coordinates everything, keeps you informed at every step and guarantees that your goods arrive on time and in the right condition, complying with all current regulations in Chile and in the origin or destination countries.
We operate as an NVO (Non-Vessel Operating Common Carrier) for maritime freight and as an IATA agent for air cargo, giving us direct access to rates and space with the world's leading shipping lines and airlines. We also have global alliances through international networks of independent freight forwarders, guaranteeing local representation at the world's main ports and airports.
Why choose this service with FirstCargo?
Single Point of Contact
One contact for your entire logistics chain: freight, customs, insurance and local transport. You focus on your business, we focus on logistics.
30 Years of Experience
Over three decades operating in Chile's international trade market. We know every process, every customs office and every route in depth.
IATA Agent and Certified NVO
IATA accreditation for air cargo and maritime NVO registration, guaranteeing direct access to first-class airlines and shipping lines.
Global Agent Network
Local partners at the main ports and airports of China, Europe, the US and Latin America for end-to-end management at every point.
Customs Consultancy
Advice on tariff classification, FTA utilisation, special customs regimes and SNA regulations to optimise your import costs.
Tailor-Made Solutions
We design the most efficient logistics solution for each client, taking into account volume, frequency, cargo type and available budget.
Step-by-Step Process
Logistics Diagnosis
We analyse your current operations, routes, volumes and specific needs. We identify opportunities for improvement and savings in your supply chain.
Comprehensive Proposal
We present a personalised solution with all-inclusive freight rates, customs clearance costs, insurance and local services — no hidden costs.
Execution and Coordination
We activate the operation: space booking, supplier coordination, document preparation and constant communication with you at every milestone.
Customs Clearance
Our customs brokers process import or export declarations with the SNA, manage inspections, pay duties and obtain cargo release.
Delivery and Closure
We coordinate local transport to your warehouse. We close the operation with all documentation archived and available for your audit.
Why trust FirstCargo?
Choosing a freight forwarder is a decision that directly impacts your company's competitiveness. A poor agent can cause delays, customs penalties, cargo loss or cost overruns that erode your margins. FirstCargo has built its reputation over 30+ years as the reliable logistics partner for Chilean companies across all sectors: retail, mining, technology, food, pharmaceuticals and more.
Our team is made up of professionals with training in international trade, international business and transport operations. We constantly update ourselves on regulatory changes from Chilean Customs, fluctuations in maritime and air freight rates, and new opportunities offered by Chile's trade agreements. We are more than a supplier: we are your outsourced international logistics department.
Contact an ExecutiveFrequently Asked Questions
A freight forwarder coordinates all elements of the international logistics chain: arranges freight (air, sea or ground), prepares and manages export and import documentation, handles customs clearance, arranges insurance and coordinates local transport. In Chile, FirstCargo acts as your representative with Customs, shipping lines, airlines and other players in international trade.
Freight forwarder fees vary depending on the service, volume and complexity of the operation. At FirstCargo we work with a transparent fee structure: international freight (at actual cost), customs management fees (fixed per operation), port or airport costs (at cost) and a coordination fee. There are no hidden costs and you always receive a detailed quote before confirming.
They are complementary but different. A customs broker is specifically authorised by the SNA to process import and export declarations. A freight forwarder coordinates the entire logistics chain, including the customs broker's work. FirstCargo combines both capabilities: we are a freight forwarder with our own customs brokers.
Yes, and this is actually one of our most valued services. We accompany companies starting their import or export operations from scratch: we explain the process, advise on obtaining the importer's tax ID, guide on tariff classification and customs duty calculation, and manage the first operation hand in hand with the client.
Looking for a reliable freight forwarder in Chile?
Contact us today and discover how FirstCargo can optimise your international logistics with 30+ years of experience.
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